The Burning Question – How Do Humans Make Decisions?

Enterprise Data World (EDW) wordt al lange tijd erkend als de meest uitgebreide educatieve conferentie over datamanagement ter wereld. EDW vindt plaats van 24-29 maart 2024 in Orlando, Florida, en zet deze traditie van excellentie voort. Jouw transformatie naar een datagedreven onderneming begint hier!

If we believe that AI can improve decision-making in emergency response, shouldn’t we first understand how humans make decisions to begin with?

Since the time that the use of data in emergency response scenarios has become mainstream, it has been advertised as the tool to improve decision-making.

It didn’t take long to realize that the growth of information available was causing problems by itself. Now AI is looked at as a solution to this information overflow problem.

The data is there to support emergency responders to gain situational awareness in turn to make better decisions, but what is situational awareness, how is it developed in the human brain, and what are the barriers to gaining good situational awareness? The neurological process of perceiving, understanding, and predicting what will happen in any given situation is what develops situational awareness. This process is supported by the mental models gained during training which help in gaining situational awareness.

There is a huge gap between the technological aspects of using AI, and the human factors that come into play when emergency responders need to operate in high-risk, high-consequence time-compressed environments.

This presentation will cover the challenges that lie ahead when we truly want to support emergency responders with AI to improve decision-making. Along the way, we will talk about a couple of elephants in the room.